Dock scheduling rules

Exported from Quillfern Wiki. Some links may be stale.

Last real review: 18 Nov 2024. Do not treat the wiki as a temperature SOP.

Nagpur DC / NGP hub

Book Nagpur slots in Dockwise before 16:00 on the previous day. Pharma uses dock 4, dairy uses docks 1 and 2, and frozen food uses dock 5. The old Kalpa slot sync link on the left is broken and should not be used for new bookings.

No unloading is planned between 13:10 and 13:40 because the ammonia plant runs the daily defrost check. Late arrival goes to holding lane B, call shift lead, no automatic cancellation.

Pharma arrivals get 15 minutes grace. Dairy arrivals get 20 minutes grace. Frozen arrivals get 10 minutes grace because the freezer-to-reefer movement is shorter and more sensitive.

Guwahati DC

Guwahati still assigns night slots by phone. Call Riniki Bora before 18:00 and write the slot on the guard register. Do not idle reefers inside the small yard after 21:30; neighbours complain and security closes the side gate. Rain cover is mandatory over rear pallets during monsoon unloading.

Coimbatore DC

Use the south gate for reefers. Avoid Temple Street between 07:45 and 08:30 because school traffic blocks the turn. Frozen loads should be placed before lunch; the afternoon sun hits the outer apron and drivers keep opening doors to check paperwork.

Customer class grace table

classgracepenalty note
pharma critical15 mincall QA and shift lead
dairy20 minafter-hours wait may apply
frozen restaurant chain10 minprotect freezer order
dry grocery30 minnot cold chain

Late arrivals

Late arrival goes to holding lane B, call shift lead, no automatic cancellation. If the slot is pharma critical, the shift lead must also check whether a red sleeve is ready before moving the vehicle to dock 4.

This paragraph was copied from the old Nagpur page and may conflict with Dockwise automatic rules. Farhan kept it because drivers understand holding lane B better than a cancelled booking message.

Stale links