argus_plugins.cases package

Submodules

argus_plugins.cases.remind module

argus_plugins.cases.remind.create_emails(subject: str, message: str, parsed_cases: dict, notify: list) → dict

Crates emails from the parsed_cases dict

Return type:

dict

Parameters:

• subject (str) – The subject of the email
• message (str) – The boilerplate part of the email
• parsed_cases (dict) – The parsed cases to create emails from
• notify (list) – Who to notify for unassigned cases

Returns:

A mail for each user

argus_plugins.cases.remind.parse_data(cases: list, skipable: list) → dict

Parses cases and associates them with a user

Return type:

dict

Parameters:

• cases (list) – Cases to parse
• skipable (list) – If any types of cases are skipable

Returns:

All cases sorted after the user to send to

argus_plugins.cases.remind.remind()

A command for reminding people when they have pending cases that haven’t been updated for a while.

Parameters:

• subject (str) – The subject of the email
• message (str) – The body of the email
• notify (list) – Email(s) to notify for unassigned cases
• service_type (list) – The service type of the case
• status (list) – The status of the case
• customer – Customers to use (shortname)
• priority (list) – Priorities to have on the case
• skip (list) – Certain things to not notify about
• days – Amount of days since last activity
• dry (bool) – Runs the program without sending the actual email
• smtp_host (str) – The SMTP host to send mail from

Alias smtp_host:  

smtp

argus_plugins.cases.utils module

This is a helper module for all things case related

Module contents