Estate intelligence brief
Evidence-linked conclusions against approved operating practices
Review-stage WIP is constraining two delivery paths
Work-item age and blocked time rose while throughput stayed flat. The pattern is consistent with a review bottleneck, not increased demand.
Kanban: inspect WIP, age, throughput, and cycle time together.Change health needs more evidence before intervention
One rejected change dominates the current denominator. Closed changes are not yet classified consistently, so a failure-rate conclusion would be misleading.
ITIL and DORA: publish numerator, denominator, sample, and exclusions.Fleet runtime and CMDB completeness disagree
Configuration records are complete, but runtime heartbeats are unavailable. Treat the estate as operationally unknown, not healthy.
SRE: health follows user-facing evidence and explicit freshness.