From: mei@acme-corp.com
To: support@aiorch.io
Subject: billing

Hi team,

We got charged twice this month for the Business plan. First on April 2,
then again on April 17. I see both charges on my Stripe receipt. Our
account email is mei@acme-corp.com. We're running a quarterly launch and
this is going to blow through our ops budget if it happens again — please
confirm which charge is the real one and credit the duplicate.

Also, while I have you — is there any way to export the audit log as CSV?
I need to attach it to our SOC 2 evidence submission by Friday, and the UI
export seems to only give me JSON. If I need to talk to a different team
about that, just let me know.

Thanks,
Mei
VP Engineering, Acme Corp
