Process · Diagram Design

Order fulfillment across four teams

One order moves through customer, support, warehouse, and finance ownership, while the payload chips show what each handoff carries.

Order fulfillment across four teams Process diagram showing an order moving through customer, support, warehouse, and finance ownership from placement to close. CUSTOMERSUPPORTWAREHOUSEFINANCE 1ORDER 2VERIFY 3ALLOCATE 4PICK 5PACK 6PAY 7RECEIVE 8CLOSE CUSPlace ordercart → orderstorefrontDB SUPVerify orderorder → clearedservice deskDBDB WHSAllocate stockorder → pick listinventory systemDBLS WHSPick itemslist → pickedhandheld scannerLSLS WHSPack orderpicked → shipmentpacking stationLSFL FINCapture paymentshipment → receiptpayment gatewayFLTB CUSReceive shipmentreceipt → confirmeddelivery portalTBWB SUPClose orderconfirmed → closedservice deskWB STEPS1ORDER2VERIFY3ALLOCATE4PICK5PACK6PAY7RECEIVE8CLOSE DATA TYPEDB · recordsLS · taskFL · documentTB · transactionWB · web statusLEFT IN · RIGHT OUT FLOWCritical handoffSequential handoff

THE PIVOT

Stock allocation commits the order

The focal handoff turns a verified order record into an actionable warehouse pick list.

Ownership stays explicit

  • Support verifies and closes
  • Warehouse allocates, picks, and packs
  • Finance captures the final payment

Payloads change with the work

Records become tasks, then documents, transactions, and a customer-visible status.